You may receive a notice of violation or order of correction in the event that Code Enforcement inspectors validate the existence of a substandard condition on your property. Notices and orders are official documents that provide details about the substandard conditions, specific code violations and expectations for compliance. Before proceeding, know the difference between the two documents and their associated appeals.
- Notices of violation involve the Building Code.
- Learn more about appeals, citations and issued notices. Learn more about filing a notice of violation appeal.
- Orders of correction involve the Condition of Private Property (COPP) Ordinance and Noise Control Ordinance.
- Learn more about filing an appeal (§10-19).
Carefully Review the Document
Review the address listed on the notice of violation or order of correction in order to verify that it’s a property that you own or control. If the information is incorrect, contact the inspector immediately at the phone number listed on the correction order. Every notice of violation or order of correction has a compliance deadline, typically noted near the top of the first page.
Voluntary Compliance Period and Extensions
The period before the deadline is known as the voluntary compliance period, in which the notice of violation or order of correction essentially serves as a warning notice. Most property owners are able to complete the repairs and resolve violations during this period. There are no progressive enforcement actions applied during the voluntary compliance period.
Sometimes corrective actions cannot be completed within the voluntary compliance period, due to delayed materials, contractors’ schedules, etc. In these instances, the owner (or legally authorized agent of the owner) may submit a request for an extension. Extension requests must be processed within the voluntary compliance period. Substantiate your request, in writing, including a suggested extended deadline. This request must be submitted in person to Code Enforcement (2100 Clarendon Blvd, Suite 1000).
Assistance with Compliance
Nobody wants to receive a notice of violation or order of correction identifying substandard conditions on their property. If it’s determined that you don’t have the skills to correct the violations, you may need the assistance of a contractor. Although staff is unable to recommend specific contractors, we can help guide you through the basics. As a courtesy, free compliance coaching is available to develop a plan to correct the outstanding violations. Contact the inspector listed on the notice for more details.
Emergency and Corrective Actions
Code Enforcement investigates emergency complaints within 24 hours. If the owner or tenant of a dwelling refuses access to an inspector, the inspector may present a court-ordered inspection warrant to enter the dwelling. If the inspector finds a violation that poses a serious and imminent threat to the life and safety of the owner and/or occupants, immediate corrective action may be ordered.